Integritetspolicy
Vi värnar om din personliga integritet och behandlar dina personuppgifter i enlighet med dataskyddsförordningen (GDPR). I den här policyn beskriver vi hur vi samlar in och behandlar personuppgifter, vilka rättigheter du har och hur du kontaktar oss.
Data controller
S.B. Agency Communication AB (company registration number 559158-6986), which operates sunbirdsearch.com, is the data controller for the processing of the personal data described in this policy.
This policy applies to you if you visit sunbirdsearch.com, contact us, are a customer of ours or otherwise provide information to us. We process your personal data in accordance with the General Data Protection Regulation (GDPR) and supplementary Swedish legislation.
What is personal data?
Personal data is any information that can be linked, directly or indirectly, to a living, identifiable natural person, for example a name, email address, telephone number and IP address.
Processing means everything we do with the data, for example collecting, storing, using, amending and erasing it.
Contact and quotation enquiries
When you contact us or request a quotation, we store your name, email address, telephone number, company name, website, which services you are interested in and any message you send. We process the data in order to reply to you, give you information and submit proposals.
Legal basis: legitimate interests. Our interest in answering your enquiry and presenting relevant services outweighs your interest in the data not being processed.
Retention period: up to 24 months after your most recent contact with us, unless we enter into a customer relationship before then.
When you are a customer of ours
When you become a customer, we process the data needed for us to deliver and administer our services, invoice you and stay in touch throughout the collaboration.
Legal basis: performance of a contract, or legitimate interests where you are a contact person at a company we have a contract with. For accounting records, the basis is a legal obligation.
Retention period: for the duration of the customer relationship. Records covered by the Swedish Accounting Act are retained for seven years.
After you have been a customer
Once the collaboration has ended, we retain certain data in order to provide support, handle any subsequent questions and comply with legal requirements.
Retention period: up to 24 months after the collaboration ends, in addition to the data we are required by law to keep for longer, for example seven years under the Swedish Accounting Act.
Other purposes of processing
Data that we collect through our digital channels may also be processed in order to:
- produce statistics and analyses and carry out market research
- administer and secure our systems
- evaluate, test and improve the website and our services
- tailor and target relevant communications and relevant offers
The data that may be processed for these purposes includes your name, contact details, company name, which services you are interested in and technical information such as device type, IP address, browser and cookie information.
Legal basis: legitimate interests, and for non-essential cookies your consent (see the section on cookies).
Direct marketing and how to opt out
We may send you marketing, primarily by email, with information about our services. The legal basis for this is legitimate interests.
You always have the right to opt out of direct marketing. You can do so by clicking the unsubscribe link in the message or by contacting us at personuppgifter@sunbirdsearch.com.
Children
Our services are aimed at businesses and not at children. We do not knowingly collect personal data about children under the age of 13.
Who do we share personal data with?
In order to run and develop our business, we engage suppliers that process personal data on our behalf, within categories such as:
- analytics and statistics tools
- advertising and marketing platforms
- customer relationship management (CRM) and email systems
- IT, hosting and storage services
- accounting and payment services
These suppliers may process the data only in accordance with our instructions and for the purposes we specify, which is governed by data processing agreements. We never sell your personal data. We may disclose data where we are obliged to do so by law or by a decision of a public authority.
Transfers to third countries
Some of our suppliers, above all within analytics and advertising, are based in or transfer data to countries outside the EU/EEA, principally the United States. Where that happens, we ensure a level of protection equivalent to that of the EU, either through the European Commission’s standard contractual clauses or by the supplier being certified under the EU–US Data Privacy Framework.
How we protect your personal data
We take technical and organisational measures to protect your data against unauthorised access, loss and misuse. The data is made available only to those people and suppliers who need it in order to carry out their work.
Your rights
You have the right to:
- be informed about and obtain access to the personal data we process about you (a subject access request)
- have inaccurate data rectified
- have data erased in certain cases
- request that the processing be restricted
- object to processing based on legitimate interests, including direct marketing
- under certain conditions, obtain and transfer your data (data portability)
To exercise your rights, please contact us at personuppgifter@sunbirdsearch.com.
If you believe that we are processing your personal data incorrectly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), which is our supervisory authority. If you are in the United Kingdom, you may also contact the UK Information Commissioner’s Office (ICO).
Cookies
On sunbirdsearch.com we use cookies and similar technologies to make the website work, to improve your experience, to compile statistics and to be able to target relevant marketing.
When you visit the website, our cookie banner lets you choose which non-essential cookies you consent to. Essential cookies that are required for the website to work do not require consent. You can change or withdraw your consent at any time through the cookie settings on the website, and you can also block or delete cookies in your browser. If you block cookies, some functions may stop working correctly.
Further information is available in our Cookie Policy.
Links to external websites
sunbirdsearch.com contains links to other websites. We are not responsible for the content of those websites or for how your personal data is processed there. We recommend that you read the privacy policy of each website you visit.
Changes to this policy
We may update this policy, for example in the event of changes in legislation or in our business. The latest version is always published on sunbirdsearch.com.
Last updated: 21 June 2026.
Contact details
S.B. Agency Communication AB
Company registration number 559158-6986
Skomakaregatan 1, 211 34 Malmö, Sweden